Accepted Payment Methods
At Supremme, we accept the following payment options for all online orders:

  • Visa (credit and debit cards)
  • MasterCard (credit and debit cards)
  • PayPal (including PayPal Credit, where available)

We do not accept cash, checks, money orders, bank transfers, cryptocurrency, or any other unlisted method.

Payment Process
When you proceed to checkout, you will be asked to select your preferred payment method. After confirming your order, your payment instrument will be authorized for the total amount (including applicable taxes; shipping is free). For credit/debit cards, we will place a temporary hold for the full amount, which will be captured when your order is confirmed. For PayPal, you will be redirected to PayPal’s secure site to complete the transaction. All transactions are conducted in United States Dollars (USD).

Payment Security
We take payment security very seriously. Our website uses Secure Sockets Layer (SSL) technology to encrypt all payment data transmitted between your browser and our servers. We do not store your full card number on our systems; instead, we rely on our PCI-DSS compliant payment gateways (Stripe and PayPal) to handle and tokenize card information. You can verify the security of the checkout page by looking for the padlock icon in your browser’s address bar.

Authorization Holds
When you place an order, your bank or card issuer may place a temporary authorization hold on the funds. This hold is not an actual charge but reserves the amount until the transaction is finalized. The hold is typically released within 1–5 business days if the order is cancelled or if we are unable to process it. Please contact your bank if you have questions about authorizations.

Billing Address Verification
For added security, we perform Address Verification System (AVS) checks for credit card payments. The billing address you provide must match the address on file with your card issuer. If the verification fails, your order may be declined, and you will be asked to use a different payment method or correct your billing information.

Failed or Declined Payments
If your payment is declined for any reason (e.g., insufficient funds, incorrect card details, or fraud detection), we will notify you via email. Your order will not be processed until payment is successfully completed. You may attempt to place the order again with a different card or contact your bank to authorize the transaction.

Invoices and Receipts
Upon successful order placement, you will receive an order confirmation email that serves as your receipt. A paper invoice is included inside your shipped package. If you require a duplicate invoice for tax or accounting purposes, please email us at info@supremme.it.com with your order number, and we will send you a PDF copy.

Sales Tax
Sales tax is applied to orders shipped to states where we have a nexus (currently New Jersey and any other states we may be legally required to collect tax). The tax amount, if any, is calculated at checkout based on the shipping address. You are responsible for any additional use taxes that may be due in your state.

Refund to Payment Method
As noted in our Return Policy, refunds are issued back to the original payment method. If you paid with PayPal, the refund will go to your PayPal balance or linked bank account. For credit cards, the refund will appear as a credit to your statement within 7–10 business days after we process it.

Contact for Payment Issues
If you experience any payment-related problems or suspect unauthorised charges, please contact us immediately at info@supremme.it.com or call +1 646-201-6525 during business hours.